This is why Hectic likes to work with each brand to provide a bespoke service and model. However, in order to provide further insight the below provides a summary of our key service offering that can be offered individually or as part of a full-service package.
All brands are unique and have their own requirements & objectives.
We have over 40,000sq ft of warehousing space spread across two locations. Our facility in the Netherlands not only represents a faster route to mainland Europe but also means that Hectic is Brexit-resilient. In both locations, we have a highly experienced warehouse & logistics team that operates a proven warehouse management solution. Our infrastructure is capable of delivering both single-unit orders to independent retailers and volume orders with VAS requirements to multi-door volume retailers.
Subsidiary Setup & Management
We can assist with subsidiary setup and management. We can also ensure GDPR compliance is implemented and regularly reviewed.
Sales & Marketing
In addition to online and offline sales & marketing strategy, we have the infrastructure and team to execute the strategy. We have multiple in-house sales teams and showrooms located in the major key markets (UK, France & Germany) in addition to a vast network of independent agents in all EMEA territories.
With over 30 years of experience in establishing and developing brands in the European market, we have a substantial network that transcends industries. In addition to our leadership team, we have a fantastic team of dedicated brand managers who are experts in their field.
We acknowledge the growing importance of own-brand DTC business. So much so that we have partnered with Vvast who have the capability to build, launch, scale and trade own brand DTC platforms at pace with significant economies of scale. This not only includes platform technology but also includes buying, merchandising & performance marketing.
Complete Back-of-House Administration
We have recently fully upgraded our ERP and now offer a best-in-class platform that is fully integrated and capable of efficiently managing wholesale, e-commerce & own brand retail business in one ecosystem.
Customer Service & Credit Control
We have a dedicated multilingual customer service team that manages inbound queries, provides sales support and credit control services where required.
Financial Management & Reporting
Our internal finance team processes ensure good management of stock & finances, providing you with accurate reporting.
- Experienced partner with a track record of introducing, launching & growing premium brands
- Established leadership team
- In-house sales & marketing & creative teams
- 3,000+ active EMEA accounts spanning all key channels
- Proven OMNI channel ERP & stock management system
- UK & Netherlands-based warehouse facilities
- Permanent UK, German & French showrooms
- Fully GDPR compliant
- Brexit resilient
- Partnership orientated
- Financially stable despite current external factors
East Wittering, Sussex
HQ, Office, Showroom, Warehouse
Office & Showroom
Office & Showroom
European Distribution Centre