All brands are unique and have their own requirements & objectives.

This is why Hectic likes to work with each brand to provide a bespoke service and model. However, in order to provide further insight the below provides a summary of our key service offering that can be offered individually or past of a full service package.

Logistics

We have over 40,000sq ft of warehousing space spread across two locations. Our latest facility is located in Holland and not only represents a faster route to mainland Europe, but means that Hectic is Brexit proof. In both locations, we have a highly experienced warehouse & logistics team that operate a proven warehouse management solution. Our infrastructure is capable of delivering both single-unit orders to independent retailers and volume orders with VAS requirements to multi-door volume retailers.

Sales & Marketing

In addition to online and offline sales & marketing strategy, Hectic have the infrastructure and team to execute the strategy. We have multiple in house sale teams and showrooms located in the major key markets (UK, France & Germany) in addition to a vast network of independent agents in all EMEA territories.

Complete back of house administration

Hectic has recently fully upgraded it’s ERP and now operates and offers a best in class platform that is fully integrated and capable of efficiently managing wholesale, e-commerce & own brand retail business in one ecosystem.

Customer service & credit control

We have a dedicated multilingual customer service team that manage inbound queries, provide sales support and credit control services where required.

Financial management & reporting

Our internal finance team processes ensure good management of stock & finances, providing you with accurate reporting.

Brand Management

With over 30 years experience of establishing and developing brands in the EMEA market we have a substantial network that transcends industries.In addition to our leadership team we have a fantastic team of dedicated brand managers who are experts in their field.

Subsidiary setup & management

We can assist with subsidiary setup and management. We can also ensure GDPR compliance measures are adhered to.

DTC

Hectic acknowledges the growing importance of own brand DTC business. So much so that Hectic have partnered with vvast.co.uk who have the capability to build, launch, scale and trade own brand DTC platforms at pace with significant economies of scale. This not only includes platform technology but also includes buying, merchandising & performance marketing.

Why Hectic?

  • Experienced partner with a track record of introducing, launching & growing premium brands 
  • Established leadership team
  • In house sales & marketing & creative teams
  • +3,000 active EMEA accounts spanning all key channels 
  • Proven OMNI channel ERP & stock management system
  • UK & Dutch warehouse facility
  • Permanent UK, German & French showrooms
  • Fully GDPR compliant
  • Brexit resilient
  • Partnership orientated
  • Financially stable (despite current climate)
London Office & Showroom
Bristol Office & Showroom
Biarritz Office
& Showroom
HQ Office, warehouse & showroom